After we receive the unit we will provide an estimate by email or phone call. After the customer approves we will order the parts and will perform to repair. After the repair is complete, the customer will receive an invoice by email or text message.
Our Estimate charge is the same as our diagnostics. Even if you decline the estimate we still have to charge for the diagnostics of the unit.
We give a general estimate at the counter. If the repair cost will exceed the quote we gave at the counter greatly then we will call/ email with an estimate.
Counter Estimates are general repair costs and are subject to change.
Please get back to us ASAP to let us know if you approve or decline the estimate.
Please DO NOT just show up to pick up your estimated unit without notifying us.
Most Estimated repairs are already opened and when you show up unexpectedly then we may not have time to put it back together while you wait.
If you decline the estimate then you can pick your item up and bring it back in at a later time (estimates are valid for 90 days)
We repair/refurbish Jura coffee machines and brew groups for the following models: A1-A5-A7-A9-C5-C9-C60-C65-E8-E9-F7-F8-F9-J5-J6-J7-J9-S7-S8-S9-X90-X95-XS90-XS95-Z5-Z6-Z7-Z8-Z9-ENA-ENA Micro-GIGA-XJ9-WE6-WE8